Terms of Use / EULA

1. Acceptance & eligibility

1.1 Who these terms are between

These Terms of Use and End User Licence Agreement (“Terms” or “EULA”) govern the StoryMahzeni application, website, and related services (“Service”). The agreement is between you and Yusuf Yılmaz, operator of StoryMahzeni in Türkiye. Contact: destek@storymahzeni.com.

1.2 Explicit acceptance is required

You must read and expressly accept these Terms and the Community Guidelines before proceeding with an account, including a trial account. If you do not agree, do not proceed or use account features. A preselected checkbox, silence, or simply opening a policy page is not explicit acceptance. The app presents its own acceptance step. Following a link from this website to an app store does not require accepting these Terms.

1.3 Age and capacity

You must be at least 18 years old and legally able to enter this agreement. Parental permission does not make an under-18 account eligible. Do not misrepresent your age or use another person’s account.

1.4 Related documents

Our Community Guidelines and Child Safety Standards form part of the conduct rules. The Privacy Policy explains personal-data processing. Agreeing to the EULA does not waive your privacy or consumer rights.

2. Your licence to use the app

2.1 Limited permission

Subject to these Terms, StoryMahzeni grants you a personal, limited, non-exclusive, non-transferable licence to install and use the app on devices you own or control, in accordance with the applicable store rules.

2.2 Restrictions

You may not sell or sublicense the app, bypass its access controls, distribute malicious code, abuse automated access, or interfere with operation. Reverse engineering and similar restrictions apply only to the extent permitted by law; rights that law expressly protects remain available.

2.3 Accounts and security

Keep credentials secure, provide accurate account information where requested, and promptly report unauthorised access. Trial access is also subject to these rules. Do not impersonate others, share accounts to evade restrictions, or create replacement accounts to bypass a ban.

3. Stories, ownership & permissions

3.1 Your ownership

You retain ownership of your original stories and other content. Publishing on StoryMahzeni does not transfer your copyright to us. You must have the necessary rights and permissions for the material you submit.

3.2 Permission needed to operate

You grant us a non-exclusive, royalty-free licence to store, host, reproduce, format, display, and distribute your submitted content as necessary to provide and protect the Service and make it available to the audience you select. This does not give us unrestricted ownership of your work.

3.3 Deletion and responsibility

You are responsible for content you publish, including AI-assisted text and details about real people. The operational licence ends when content is deleted, subject to lawful retention, backup handling, and copies already shared outside our control. See the Privacy Policy for deletion limits.

4. Zero tolerance & prohibited conduct

4.1 A condition of using StoryMahzeni

StoryMahzeni has zero tolerance for objectionable content or abusive users. This applies to stories, comments, profiles, private messages, AI-assisted posts, and interactions with support. Anonymous or pseudonymous posting does not provide an exemption.

4.2 Content that is not allowed

Do not publish, send, request, promote, or facilitate:

• Harassment, bullying, hate speech, discriminatory abuse, credible threats, stalking, blackmail, or exploitation.
• Obscene or pornographic material, non-consensual sexual content, or sexual harassment.
• Child sexual abuse material, grooming, sexualisation of minors, or any child exploitation, including fictional or AI-generated depictions.
• Instructions or encouragement for violence, suicide, self-harm, serious crime, fraud, or other dangerous wrongdoing.
• Doxxing, impersonation, disclosure of another person’s private information, copyright infringement, spam, scams, or malicious links.

4.3 No evasion

Do not disguise prohibited content to bypass filters, evade a block, misuse reports, manipulate community metrics, or return through another account after a ban. Paying for a plan or promotion does not exempt content from moderation. Detailed examples appear in the Community Guidelines.

5. Filtering, reports & enforcement

5.1 Filtering method

The Service combines automated text controls with user reports and human moderation. Text filters mask detected profanity and contact-sharing patterns in supported publishing flows; private-message controls can reject detected violations and restrict offending accounts. These tools are imperfect and do not mean every post has been approved. See How content filtering works.

5.2 Reporting and protection

Use the in-app reporting options on relevant content or profiles, or contact destek@storymahzeni.com. Include enough information to locate the issue. Use account blocking to limit unwanted interaction. Reporting is not an emergency service and does not itself guarantee immediate global removal.

5.3 Action on violations

Violating content is removed or restricted, and abusive accounts may be suspended or permanently banned. Severe safety violations can lead to immediate action without a warning. We prioritise credible threats and child-safety concerns and aim to review reports within 24 hours; this is an operational target, not a guarantee of round-the-clock emergency response.

5.4 Appeals

If you believe a restriction is mistaken, email destek@storymahzeni.com with the account or content concerned and the reason for your appeal. Do not send abusive messages, evade enforcement, or resubmit removed content while seeking review.

6. Communications & AI tools

6.1 Private messages

Private messaging is subject to the same safety rules as public content. It is not end-to-end encrypted. Do not send secrets, identity documents, or payment details. Respect blocks and another person’s decision to end contact.

6.2 AI-assisted writing

AI output can be inaccurate, inappropriate, repetitive, or similar to other material. Review and edit it before publishing. AI features are not professional advice, and access may depend on plan, quotas, region, and availability. You remain responsible for your prompts and publications.

6.3 Availability

We may maintain, update, restrict, or discontinue features for operational, safety, or legal reasons. Features and store availability vary by platform. We do not promise uninterrupted access or a particular audience size for any story.

7. Subscriptions, promotions & refunds

7.1 Information before purchase

Paid plans and story promotions are optional. The purchase screen identifies the price, currency, billing period, included benefits, and applicable limits. Do not rely on an old promotional description for current allowances.

7.2 Renewals and cancellation

Subscriptions purchased through Apple or Google renew according to the store’s terms until cancelled in that store’s subscription settings. Deleting the app or your StoryMahzeni account does not cancel the subscription. Access normally continues for the paid period unless the store specifies otherwise.

7.3 Restoring and refund requests

Use the available restore-purchases option with the original store account if entitlement is missing. Refund requests are handled through the relevant store, subject to its policies and mandatory consumer law. We do not offer a blanket refund guarantee or override rights provided by law.

7.4 Promotions and changes

A paid promotion does not guarantee reads, reactions, ranking, or immunity from moderation. Any price or plan changes follow applicable store procedures and legal notice or consent requirements.

8. Account closure & your rights

8.1 Ending your use

You may stop using the Service and delete your account through the app settings. If you cannot access the app, contact destek@storymahzeni.com. Account deletion is permanent and does not automatically cancel store billing.

8.2 Restrictions and termination

We may limit access, suspend, or terminate accounts for violations, security risks, or legal obligations. Some records may be retained for lawful safety, legal, or technical purposes, as explained in our Privacy Policy.

8.3 No waiver of mandatory rights

The Service is offered subject to technical availability. To the extent permitted by law, we do not guarantee the accuracy of user content or uninterrupted operation. Nothing excludes liability or limits consumer, data-protection, or other rights that cannot lawfully be excluded.

9. Additional terms for Apple users

9.1 Parties and support

These Terms are between you and StoryMahzeni, not Apple. StoryMahzeni is responsible for the app, its content, and the support required by applicable law. Apple has no obligation to provide maintenance or support for the app.

9.2 Store rules and warranties

The licence is subject to the Apple Media Services Terms and applicable usage rules, including permitted Family Sharing or volume purchasing arrangements. If the app fails to conform to an applicable warranty, you may notify Apple; Apple may refund the purchase price as applicable. To the extent permitted by law, Apple has no other warranty obligation for the app, and other claims remain StoryMahzeni’s responsibility.

9.3 Claims and beneficiaries

StoryMahzeni, rather than Apple, is responsible for applicable product, legal-compliance, consumer-protection, and intellectual-property claims relating to the app. Apple and its subsidiaries are third-party beneficiaries of these Apple-specific provisions and may enforce them upon your acceptance.

9.4 Legal compliance

You must comply with applicable third-party terms and export or sanctions rules. You represent that you are not in a jurisdiction subject to a relevant US embargo or designated as supporting terrorism, and are not on an applicable US prohibited or restricted parties list.

10. Governing law, updates & contact

10.1 Governing law

The laws of the Republic of Türkiye apply without removing mandatory protections or available remedies in your jurisdiction. Contact us first if you would like to seek an informal resolution; doing so does not prevent you from exercising legal rights.

10.2 Changes to these Terms

We publish revisions with an updated date and provide additional notice where appropriate. Where renewed explicit acceptance is required, it must be obtained through the applicable acceptance flow. Opening this page or following an app-store link does not record a new account acceptance.

10.3 Contact

Questions, complaints, and good-faith appeals: destek@storymahzeni.com. For practical instructions, see Help & FAQ.